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Price, Refund & Shipping

Price

We accept Interac e-Transfer and all major Credit Cards.

All products and/or services on our website are subject to prices changes and availability.

Returns and Refunds

All sales are final. There is no returns or refunds. However, we do accept refunds and/or returns in some cases as long as the products is within 30 days or the original purchase shipping date. Contact us and we will discuss it.

Shipping

We ship international. All customers are required to pay for the customs, duties and brokerage. Pristine E-Liquid will not be held responsible for any of these fees.

Most orders are processed within 24 hours but some may take 48 to 72 hours (for example if an order has been done on a week-end). All orders will have a tracking number that will be sent to the customers.

We reserve the rights to charge a higher and additional cost of shipping if the destination's location is remote and cost more than what is expected.

We ship using more than adequate packaging, the carrier is responsible for damaged items during shipping. If anything is broken, you will have to fill out a damaged claim report to the carrier.